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Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
Thank you for visiting the Helix Telecom Wiki. The purpose of this Wiki is to help customers get the most value from their Helix Telecom products and services. If you have any questions please feel free to submit a ticket.