SMS / MMS / Text Message / Text Messaging Instructions

Please be advised United States and Canada based mobile phone carriers are now filtering outbound SMS and MMS messages from unregistered Telephone Numbers. All business-to-consumer messaging traffic is to be associated with a Registered Brand and Campaign in the 10DLC ecosystem. All Helix Telecom customers who wish to send SMS or MMS messages must apply for a Campaign Identification Number.

What is Helix Telecom's Acceptable Use Policy for SMS Messaging?

My SMS messages are received by Helix Telecom but not delivered to the recipient.

How do I enable incoming SMS messages on my account?

How do I send an SMS message from my Helix Telecom phone number?

Is there a cost for sending or receiving SMS messages?

Does Helix Telecom support short code SMS messages?

What is the difference between SMS and MMS / Picture Messaging?

Does Helix Telecom support MMS / Picture Messaging?

Does Helix Telecom Support sending or receiving SMS messages from toll free phone numbers?

Does Helix Telecom Support SMS forwarding to mobile phones?

I am not receiving my incoming SMS messages.

Why does my incoming SMS message include a string of escape characters such as \0?