SMS / MMS / Text Message / Text Messaging Instructions

Beginning January 1, 2026 all North America mobile phone carriers will require commercial customers obtain a Campaign Registry Identification Number to send or receive SMS messages. Please click here to apply for a Campaign Identification Number.

How do I obtain a Campaign Identification Number.

What is Helix Telecom's Acceptable Use Policy for SMS Messaging?

How do I enable incoming SMS messages on my account?

How do I send an SMS message from my Helix Telecom phone number?

Is there a cost for sending or receiving SMS messages?

Does Helix Telecom support short code SMS messages?

What is the difference between SMS and MMS / Picture Messaging?

Does Helix Telecom support MMS / Picture Messaging?

Does Helix Telecom Support sending or receiving SMS messages from toll free phone numbers?

Does Helix Telecom Support SMS forwarding to mobile phones?

I am not receiving my incoming SMS messages.

Why does my incoming SMS message include a string of escape characters such as \0?