Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.

Flash Operator Panel / Management Panel

What is the Flash Operator Panel?

How do I setup a new Management Panel or Flash Operator Panel account?

What is the difference between a FOP Admin and FOP User account?

Where can I find a manual for the Flash Operator Panel?

How do I access the Flash Operator Panel?

The Flash Operator Panel account link appears to be unreachable or inaccessible.

How do I change the password for the Flash Operator Panel?

Is the Flash Operator Panel a supported product?

What is Floor Monitor and how is it used?

What is the cost for the Flash Operator Panel?

I am listening to a call but how do I whisper or barge?

Why does the Flash Operator Panel (FOP) shows I am still on a call even after I hung up the phone?

When I click on a call and click CALL PICKUP the call is not answered. Why?

How do I monitor other extensions from my Chrome browser without logging into the Flash Operator Panel?

How do I enable the Click-To-Dial feature with the Chrome Browser?