Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
How do I access the Flash Operator Panel?
Before you begin please note access to the Flash Operator Panel is restricted to individuals who have a valid FOP account with a valid username and password. If you would like a Flash Operator Panel account setup then please click here for instructions explaining how to request a FOP account for you and your staff members.
Flash Operator Account links and credentials are found in the Support Portal.