Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
How do I remove an authorized user?
- Click the REMOVE link next to the Authorized User you would like to remove. The Authorized User signed into the Support Portal cannot remove themselves as an Authorized User. All accounts must contain a minimum of one Authorized User.