Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
Zoiper Softphone Information for Desktop Computers
This page links from General Softphone Information.
Helix Telecom offers free documentation support for Zoiper 5. Previous versions of Zoiper are unsupported.
NOTE: Zoiper is a paid application. The free version of Zoiper is capable of making and receiving calls only. The paid version of Zoiper is approximately $40€ (40 Euros). Zoiper supports Windows, Mac and Linux. Helix Telecom support is limited to Windows clients only.
How do I install Zoiper 5 on Windows?
How do I enable Click-To-Dial feature with the Chrome Browser using a Zoiper softphone?