Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
How do I send a fax via my web browser?
The public fax web form has been retired. Faxes can be sent by email or from the customer portal.
- To send a fax by email, see How do I send a fax via email?.
- Logged-in portal users can open the fax portal in the customer portal to send faxes from their web browser.