Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
Why am I receiving invoices from Helix Telecom?
You are receiving invoices from Helix Telecom because you are listed as an Authorized User on an account.
Please see the following article for information about Authorized Users and how to be removed from the account if you no longer wish to receive monthly invoices.