My email server refused or deleted my incoming fax. Can you resend it?

Faxes are stored by the fax service and can be viewed or downloaded from the customer portal for up to one year.

If your mail server refused or deleted an incoming fax notification email, the fax document itself is still available in the portal. If you need a fax resent to a different email address please submit a ticket.

Please see the following article for more information about email services known to reject fax deliveries:

I am experiencing difficulty sending or receiving faxes via email.