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What make and model switches does Helix Telecom recommend?
Helix Telecom recommends any quality, non-gigabit, unmanaged network switch.
The following switch has been tested by multiple customers with positive feedback:
TP-LINK TL-SF1024D 24-Port 10/100Mbps, Switch
The TL-SF1024D comes in multiple form factors including 13”, 19” and Desktop with 5, 8, 16, 24 and 48 ports.
Gigabit Switches
Customers who wish to use a gigabit network switch should meet the following conditions:
- The speed of your internet connection must exceed 100Mbps and;
- Your ISP must provide you with a modem or router capable of 1Gbps on both the WAN port and LAN ports and;
- Your router must be capable of speeds exceeding 100Mbps (aka Gigabit) and;
- Your switch, if applicable, must be cable of supporting speeds in excess of 100MBps (aka Gigabit) and;
- All internal wiring must be properly shielded and terminated CAT6 and;
- Helix Telecom recommends purchasing only phones capable of 1Gbps network speeds.
Helix Telecom does not provide technical support for internal networks. If you have questions about your configuration please contact a qualified network technician.
Managed Switches
Customers who choose to purchase Layer 3 or “Managed Switches” should contact a qualified network engineer to discuss configuration and implementation. Layer 3 or “Managed Switches” must be managed by a network professional. Helix Telecom will not respond or assist you with configuration of any switching device.