My automatic call recordings have strange names. What is the file naming convention for incoming calls?
Files are named using the following format.
IN-<HELIX TELECOM ACCOUNT NUMBER>-CID_<CALLER ID NUMBER>-TO_<PHONE NUMBER CALLER DIALED>-EXT_<EXTENSION NUMBER ANSWERED THE CALL>-UNIQUEID_<RANDOM NUMBER>.mp3
For example.. If the file is named:
IN-20010-CID_77759886852-TO_6233213933_EXT_1099VM_UNIQUEID_1397335606.564534.mp3
- The call was for account number 20010.
- The CallerID of the caller was 77759886852.
- The phone number dialed was 6233213933.
- The extension that answered the phone was 1099.
- The VM indicates the call was routed to voicemail.
- A CallerID of 9999999999 indicates the CallerID Number was anonymous or blocked.