Table of Contents
What is a list of feature codes I can use?
Call Forwarding
For more information about Call Forwarding click here.
Note: The following call forwarding codes will not work if incoming calls ring multiple phones simultaneously. If you need to forward a phone number configured to ring multiple phones then you must visit http://fixmyphonesystem.com and submit your request.
Call Forward Unconditional = *72 + phone number to forward calls too + #
Call Forward Unconditional Deactivate = *73#
Call Forward Busy = *90 + phone number to forward calls too + #
Call Forward Busy Deactivate = *91#
Call Forward Unavailable = *52 + phone number to forward calls too + #
Call Forward Unavailable Deactivate = *53#
Call Pickup
Call Pickup = 00 + 4 digit extension number + #
Miscellaneous
On-Demand Call Recording = *1 (See Documentation Before Using)
Verbose Echo Test = *43 (Portal Test)
Brief Echo Test = 430 (Border Test)
Speak Your 4 Digit Exten Number = *65
Speak Your 7 Digit Extension Number = 650
Speaking Clock = *60
My Voicemail = *97
Voicemail For A Different Extension = *98
Speed Dial Setup = *75
Speed Dial Use = *0 + speed dial slot (see *75)
Enable Do Not Disturb = *78#
Disable Do Not Disturb = *79#
Enable Call Waiting = *70#
Disable Call Waiting = *71#
You may also use some more advanced dial options:
28346 will play a test audio file
3863 is a DTMF test mode
732673 will allow you to record an audio file for the Support Department
Boss Whisper: 3 + extension will allow one staff member to broadcast/talk to another staff member while they are on the phone without the third party hearing the broadcast. Most commonly used by secretaries or receptionists allowing them to let their boss know when another call is waiting.
Voicemail Transfer: If you would like to transfer a call directly to an extension's voicemail box then dial ##* followed by the 4 digit extension + # (for example.. transferring to extension 9999 would be ##*9999#)
Floor Monitor: 4 + the extension you would like to whisper too.
Check Pay Per Minute Balance is 225# (or 225+SEND for Softphones)
Intercom: 80 + 4 digit extension number you would like to reach + #
Page All Phones On Account: Dial *80 + the first 2 digits of your extension number + #