The following instructions are split into 2 sections. The sections are Account and Device Management and Call Routing.

Portal Basics - Account and Device Management include:

• Account Information;
• Billing & Payments;
• Phones & Extensions;
• Voice Device Configuration;
• Fax Device Management;
• Phone Numbers;
• Fax Delivery Configuration;
• SMS Delivery Configuration;
• Voicemail & Call Logs;
• Softphone & Customer Supplied Hardware;
• Flash Operator Panel;
• Call Parking Key Configuration;
• Inbound CallerID Blocklist;

Portal Basics - Call Routing includes:

• Incoming Routes;
• Toggle Codes;
• Queues;
• Ring Groups & Call Forwarding;
• IVR & Auto Attendants;
• Announcements & Recordings