How to add funds to a Pay Per Minute account balance.

Helix Telecom Terms of Service requires all customers to maintain a valid payment method on file. If your payment method on file is invalid please check your most recent invoice for available payment methods and add a valid payment method such as a debit card, credit card or bank account to complete this process. If you fail to maintain a valid payment method on file then your account may be disabled and a return payment fee assessed to your account. Accounts with unpaid service fees may be able to make or receive calls until payment is completed in full.

• Sign into the Customer Portal. Click here for instructions if you need assistance with this step.
• If you have multiple accounts then you will be prompted to select an account. Select the account you would like to add a phone number too.
• Scroll down to Pay Per Minute Balances.
• Below Pay Per Minute Balances locate Domestic Pay Per Minute Balance.
• Locate the field labeled Add Funds to PPM Balance.
• Choose the deposit amount.
• Click the SHOPPING CART icon to complete the deposit.