Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.

How many voicemail messages can be stored at the same time?

Helix Telecom's voicemail system can store approximately 30 simultaneous voicemail messages at any given time. If you need additional capacity please submit a ticket and a member of our Infrastructure Team will review your request.