How do I update my voicemail passcode using my computer?

  • Locate the section labeled Voicemail Boxes & Call Logs or similar header.
  • Locate the extension and passcode for the mailbox you would like to update.
  • Note the 4 digit extension number and voicemail passcode.
  • Click the link for the Voicemail and Call Logs Portal.
  • Enter the extension number and voicemail passcode from the previous steps.
  • Click Settings from the left hand menu.
  • Enter the new Voicemail Passcode into the Voicemail Passcode field.
  • Enter the new Voicemail Passcode into the Enter again to confirm field.
  • Complete any additional configuration changes.
  • Click UPDATE