How do I update my voicemail passcode from my office phone?
The following process can be used to update the voicemail passcode for any extension on your account.
- Lift the handset of any phone on your account.
- Dial *98# and listen for the prompts.
- Enter the extension number you would like to update.
- Enter the existing passcode for the extension.
- Dial 0 for Mailbox Options.
- Dial 5 to change your passcode.
- Follow the prompts to change your passcode.
If you need any assistance with this process please submit a ticket and a member of our staff will be happy to update the passcode for you.