How do I remove a temporary voicemail greeting?

Here are the instructions to remove your temporary voicemail greeting.

  • Dial *98# from any Helix Telecom phone
  • When prompted enter the extension number of the mailbox you would like to update
  • When prompted enter the voicemail passcode for the mailbox you entered
  • Dial 0 for Mailbox Options
  • Press 4 to manage your temporary greeting.
  • Press 2 to remove your temporary greeting.

If you need additional assistance please submit a ticket and we will be happy to help you.