Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.

How do I page all phones on my account?

Helix Telecom does not permit inter-account intercom or paging. If you have any questions about this process please submit a ticket

Follow these instructions for completing a one way broadcast to all phones on your account:

Dial *80 + the first 2 digits of your extension number + #
Wait until you hear a confirmation beep
Begin speaking until the broadcast is complete
Hang-up the phone