Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.

How do I join a conference?

Simply dial your 7 digit conference room number followed by the pound key. If you are unsure what your 7 digit conference room number is then please submit a ticket and a member of our staff will be happy to assist you.