Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.

How do I find my virtual fax phone number?

Your fax numbers are listed in the fax section of the customer portal. If you cannot find your fax number there, contact support and a support representative will help you.