Helix Telecom has begun a infrastructure modernization project in August, 2026. Documentation, links, instructions and processes related to provisioning equipment, customer portal, voicemail portal, ticket management, SMS, MMS, Fax, softphones, email communications may be incomplete or inaccurate. If you need updated documentation please sign into your account at https://fixmyphonesystem.com and submit a support ticket for assistance.
How do I close my account?
- If you have multiple accounts then you will be prompted to select an account. Select the account you would like to add a phone number too.
- Scroll to the top of the page.
- Click the CHOOSE SECTION pull-down.
- Select GENERAL ACCOUNT SETTINGS from the list of options.
- Click the red CLOSE ACCOUNT button.
- Your account has now been closed. Please Submit A Ticket if you have any further questions or concerns.