Here are the instructions to update your voicemail greeting.
Dial *98# from any Helix Telecom phone
When prompted enter the extension number of the mailbox you would like to update
When prompted enter the voicemail passcode for the mailbox you entered. The default passcode is 1234.
Dial 0 for Mailbox Options
Press 1 to record your unavailable message
If you need additional assistance please submit a ticket and we will be happy to help you.