Welcome to Helix Telecom Support

If you need assistance please choose one of these support options:
If you need to place an order or check the status of an existing order:
For additional support choose from one of the following options: Common questions and answers are listed below.
Share Your Desktop (only if instructed):
If instructed by a Helix Telecom representative please click here for an alternative client.

* Date and Times are subject to change without notice. Call Center & SIP Trunk customers must submit support requests minimum one hour before close of business for same day service.